Frequently Asked Questions |
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| How do I create an account for my company? | You must contact info@tradeprintmanagement.com | ||||
| I have created a user but I want to edit their permissions? | As long as you the correct privilege's, click on the 'admin' button in the top right corner. On the administrator menu on the left click on 'Add/Edit users'. Select the user you wish to edit from the edit user list, click on edit user button and then set the permissions required. | ||||
| I have a new product I wish to get printed for the first time? | You need to generate a quote. If you have permission to create new quotes, from the administration menu, go to 'Quote' and input the required information to generate a quote. | ||||
| Can I get a call off to different addresses? | Yes, as you are about to 'check out' You can click 'Click here to change address' | ||||
| How do I get new products added? | As long as you have the correct privilege's you can add products from the add/edit products option in the administration menu | ||||
| What permissions can I assign new users I create (as administrator)? | Each user created can be assigned a mix of the following permissions:
- Can access administration: - Can print run: - Can call off - Can request quotes: |
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| I have found a problem or an error on the page, who should I contact? | Contact error@tradeprintmanagement.co.uk | ||||
| I want to add/remove/edit a product or user, but I don't seem to be able |
You do not have the correct privilege's. Contact your administrator to have your privilege's increased. | ||||
| Who should I contact about advertising? | Contact info@tradeprintmanagement.co.uk | ||||
| My administrator is away and I don't have their login details, how do I add a new user? | Contact your account manager | ||||
| My question isn't on this list, I still need more help? | Contact info@tradeprintmanagement.co.uk | ||||